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MusterPoint Support

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Latest activity by MusterPoint Support
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    MusterPoint Support commented,

    Official comment

    Hi Andy, Thanks for the suggestion but you can actually do this already. You can see a list of all scheduled updates on the dashboard by adding the column from your services. https://musterpoint.ze...

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    MusterPoint Support created a post,

    Search for deleted posts and tagged content

    Planned

    We would like to find deleted posts by being able to search for the tags on the analytics, scroll through to the deleted archived post in question. Currently (unless we are doing something wrong) t...

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    MusterPoint Support created an article,

    Seeing Direct Messages in your dashboard

    To see all your DMs in your dashboard you need to ensure that you can receive direct messages from anyone regardless of whether you follow each other. OR Someone is manually approving each direct m...

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    MusterPoint Support created an article,

    Adding the scheduled updates column

    If you would like your team to be able to see the scheduled updates in chronological order, you can add this as a column to their dashboard. Go to > 'add columns' on your dashboard Scroll do...

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    MusterPoint Support created an article,

    Embedding video into press releases and how it displays

    When you choose to embed a video into your press releases the preview thumbnail will show (YouTube, Vimeo any other source) in the press release in MusterPoint. However, due to security reasons man...

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    MusterPoint Support created an article,

    My Facebook feed won't update

    If you find that you have not had any updates in your Facebook feed it most likely needs to be re-authorised in your account settings. Facebook 3.0 now requires that every account holder using a th...

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    MusterPoint Support created an article,

    I can't add a Facebook page

    If you are getting an error that shows your Facebook page as 'unknown' there could be a problem with being logged into Facebook. To ensure you can add a Facebook page properly, you need to make sur...

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    MusterPoint Support created an article,

    Setting the time zone

                         You can set the time zone in your profile settings of the app. To do this please go to; >Settings > Manage account Use the bottom picker to choose your timezone T...

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    MusterPoint Support created an article,

    Adding video to press releases

    Go to your press release Click on the 'video' icon Click on 'upload' Choose the image from your desktop The image will be inserted into the press release so you can now edit the size and position...

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    MusterPoint Support created an article,

    My press release is not being received

    Please check your spam to ensure that it hasn't been redirected Make sure your organisation details are up to date - it could cause an error message if left blank Ensure the MusterPoint IP address...