If you find that when you log in your dashboard is not displaying correctly, there could be a number of issues.
Please try these solutions before raising a ticket;
- Clearing your cache of your browser; https://musterpoint.zendesk.com/hc/en-us/articles/115003753911-How-to-clear-your-cache
- Checking with your IT department that our IP addresses are not being blocked by a firewall;
Sometimes our IP address needs to be 'allowed' by your network. Please contact your IT department directly to ensure the IP address is on the whitelist of permitted sites on your network.