Adding a decision or note in the app
- Tap on 'Add Decision'
- Type your decision in the field - there is a 1,000 character limit
- Tap on 'Add Decision' and your comments will be added to 'Case Details'
- You can now add more comments or upload documents
Adding a decision or note in the dashboard
- Click on the name of the case to be taken to the case summary page
- Click on the '+' sign
- You can now add the text in the 'decision' field.
- You can also choose the status of a decision - if it's pending, open or closed
- Click on submit and it will show in the case