You need to do a few small things to ensure you are set up for media management.
Please ensure you have the correct license for using media. If you do not currently have access, please contact support to get access.
Media is accessible through the 'media' button on your dashboard when you log in.
Updating your org details
Please ensure that your org details are completed. This information is important as it will be used in the templates for your reports and releases.
Go to settings > organisation details to fill in your information
Once you are set up you need to create a case. See how to create a case here.